(a) From the placing of orders we aim to deliver within seven days. From time to time this may change due to demand but in such circumstances, customers will be made aware within 48 hours of ordering.
(b) All deliveries are made via Palletways Global (UK) Ltd and are delivered on shrink wrapped pallets to ensure safe delivery.
(c) Deliveries will be made to the entrance of the delivery address or as close as possible. In the event of the delivery address being a multi-storey building (apartment block), delivery will be made to the ground floor building entrance.
(d) In the event that a delivery cannot be made and will need a subsequent redelivery to the same or an alternative address, the Company reserves the right to charge an additional delivery fee.
(e) We advise customers not to arrange contractors before goods have been delivered. The Company will not be liable for other costs that may arise due to a delay in delivery.
(f) Where goods are collected ex-works by the customer or his servant or agent the Company’s responsibility ceases when the goods are handed over to the Purchaser or his servant or agent.